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Jeff Murray

Jeff Murray

122 Avalon Ln, Chesterfield IN 46017
Cell: 765-425-0346
Email: [email protected]

Technical Certifications

MTA: Microsoft Technology Associate - Networking Fundamentals - view
MTA: Microsoft Technology Associate - Windows Operating System Fundamentals - view
MTA: Microsoft Technology Associate - Windows Server Administration Fundamentals - view
MTA: Microsoft Technology Associate - Security Fundamentals - view
SDP: Service Desk Professional - view
MCTS: Microsoft Certified Technology Specialist - Windows 7, Configuration - view

Education

Pc ProSchools – Indianapolis, INGraduated: March 2012

  • Computer Hardware Fundamentals
  • Windows Operating System Fundamentals
  • Microsoft Office 2010 Suite
  • Security Fundamentals
  • Windows Server Fundamentals
  • Networking Fundamentals
  • Database Administration Fundamentals
  • Service Desk Professional and ITIL Concepts
  • Emerging Technologies and Website Hosting
  • Windows XP Configuration / Deployment / Administration / Troubleshooting
  • Windows 7 Configuration / Deployment / Administration / Troubleshooting

American InterContinental University – Atlanta, GA (Attended Online) Graduated: April 2008

Associates of Arts in Business Administration with Concentration in Information Systems

  • Business and Society
  • Fundamentals of Marketing
  • Computer Applications
  • Business Presentations
  • International Business
  • Business Ethics
  • Computer Concepts
  • Business Management and Leadership
  • Project Management
  • Introduction to Operating System Interfaces
  • Relational Database Concepts
  • 3.40 GPA
Technical Skills
  • Hardware Maintenance and Replacement
  • Windows Operating System Installations: Windows XP, Windows 7, 8/8.1, and 10
  • Network and TCP/IP Configuration and Troubleshooting
  • Windows Operating System Configurations and Troubleshooting
  • Network Hardware Installations and Configurations
  • Wired and Wireless Networking / 802.11 Standards
  • File and Permission Management
  • Active Directory Management
  • Microsoft Office 2010 Product Support: Outlook, Word, Excel, PowerPoint, Visio, Access
  • VMware Workstation/ Hyper-V
  • Data Backup and Restoration Procedures
  • Remote Deployment (Software Installation and Configuration)
  • Remote Control Using GoToAssist and LogMeIn
  • Imaging using Acronis True Image
  • HTML

Work Experience

Union School Corporation October 2013 - Current

Technology Director - Modoc, IN (May 2015)

  • Implementation, deployment, and maintenance of equipment and network.
  • Maintain server backups
  • Workstation HelpDesk support, both remote and directly
  • Maintain records of support
  • Image hard drives using Acronis True Image
  • Maintain Active Directory and other user accounts
  • Monitor network activity, website visits, security logs, etc.
  • Interact with students in lab or student-helper environments
  • Work with school administration to impliment policies and procedures related to information systems
  • Make recommendations to school administration on technology solutions for school inefficiencies
  • Prepare reports or budgets upon request
  • Maintain 1-1 Initiative

Technology Assistant - Modoc, IN (Oct 2013)

  • Assist Technology Director with implementation, deployment, and maintenance of equipment and network
  • Assist with workstation Help Desk support, both remote and directly
  • Maintain records of support
  • Image hard drives using Acronis True Image
  • Assist with maintenance of Active Directory and user accounts

Website DesignCurrent

Netfor June 2013 - September 2013

Remote Deployment Technician - Fishers, IN

  • Remotely install and configure software
  • Follow strict printed instruction guide
  • Document installation issues
  • Staging hard drives using Acronis True Image

Robert Half Technology October 2012 - October 2012

Paragon Development Systems - M&I/BMO Bank

  • Three day project
  • Branch Capture equipment exchange
  • Branch Capture support

Arby’s Restaurant Group October 2011 - December 2013

Manager – Daleville, IN

  • Key Advisor to the Store Manager
  • Purchasing
  • Solve customer complaints and problems
  • Responsible for interviewing candidates

Burger King March 1999 - October 2011

General Manager – Pendleton, IN (July 2005)

  • Oversee Restaurant Operations
  • Managed 10 to 15 Employees
  • Payroll
  • Purchasing
  • Sales Tracking
  • Solve customer complaints and problems

1st Assistant Manager – Pendleton, IN (July 2001)

  • Key Advisor to the General Manager
  • Responsible for Hiring
  • Responsible for Termination
  • Create Crew Schedules
  • Training

Crew Member/ Assistant Manager – Noblesville, IN (Aug 2000)

  • Shift Management
  • Scheduling and Money Management

Crew Member – Anderson, IN (Mar 1999)

  • Food Preparation
  • Cashier/ Customer Service
Volunteer

Daleville Junior Baseball & Softball Association October 2014 - March 2017

Board Member - Daleville, IN

  • Held Vice President, Secretary, and Board Member positions
  • Assist President in running the league
  • Design and update website
  • Create Flyers
  • Recruit Sponsors

Printable Resume