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- Technical Certifications
-
MTA: Microsoft Technology Associate - Networking Fundamentals - view
MTA: Microsoft Technology Associate - Windows Operating System Fundamentals - view
MTA: Microsoft Technology Associate - Windows Server Administration Fundamentals - view
MTA: Microsoft Technology Associate - Security Fundamentals - view
SDP: Service Desk Professional - view
MCTS: Microsoft Certified Technology Specialist - Windows 7, Configuration - view
- Education
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Pc ProSchools – Indianapolis, INGraduated: March 2012
- Computer Hardware Fundamentals
- Windows Operating System Fundamentals
- Microsoft Office 2010 Suite
- Security Fundamentals
- Windows Server Fundamentals
- Networking Fundamentals
- Database Administration Fundamentals
- Service Desk Professional and ITIL Concepts
- Emerging Technologies and Website Hosting
- Windows XP Configuration / Deployment / Administration / Troubleshooting
- Windows 7 Configuration / Deployment / Administration / Troubleshooting
American InterContinental University – Atlanta, GA (Attended Online) Graduated: April 2008
Associates of Arts in Business Administration with Concentration in Information Systems
- Business and Society
- Fundamentals of Marketing
- Computer Applications
- Business Presentations
- International Business
- Business Ethics
- Computer Concepts
- Business Management and Leadership
- Project Management
- Introduction to Operating System Interfaces
- Relational Database Concepts
- 3.40 GPA
- Technical Skills
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- Hardware Maintenance and Replacement
- Windows Operating System Installations: Windows XP, Windows 7, 8/8.1, and 10
- Network and TCP/IP Configuration and Troubleshooting
- Windows Operating System Configurations and Troubleshooting
- Network Hardware Installations and Configurations
- Wired and Wireless Networking / 802.11 Standards
- File and Permission Management
- Active Directory Management
- Microsoft Office 2010 Product Support: Outlook, Word, Excel, PowerPoint, Visio, Access
- VMware Workstation/ Hyper-V
- Data Backup and Restoration Procedures
- Remote Deployment (Software Installation and Configuration)
- Remote Control Using GoToAssist and LogMeIn
- Imaging using Acronis True Image
- HTML
- Work Experience
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Union School Corporation October 2013 - Current
Technology Director - Modoc, IN (May 2015)
- Implementation, deployment, and maintenance of equipment and network.
- Maintain server backups
- Workstation HelpDesk support, both remote and directly
- Maintain records of support
- Image hard drives using Acronis True Image
- Maintain Active Directory and other user accounts
- Monitor network activity, website visits, security logs, etc.
- Interact with students in lab or student-helper environments
- Work with school administration to impliment policies and procedures related to information systems
- Make recommendations to school administration on technology solutions for school inefficiencies
- Prepare reports or budgets upon request
- Maintain 1-1 Initiative
Technology Assistant - Modoc, IN (Oct 2013)
- Assist Technology Director with implementation, deployment, and maintenance of equipment and network
- Assist with workstation Help Desk support, both remote and directly
- Maintain records of support
- Image hard drives using Acronis True Image
- Assist with maintenance of Active Directory and user accounts
Website DesignCurrent
Netfor June 2013 - September 2013
Remote Deployment Technician - Fishers, IN
- Remotely install and configure software
- Follow strict printed instruction guide
- Document installation issues
- Staging hard drives using Acronis True Image
Robert Half Technology October 2012 - October 2012
Paragon Development Systems - M&I/BMO Bank
- Three day project
- Branch Capture equipment exchange
- Branch Capture support
Arby’s Restaurant Group October 2011 - December 2013
Manager – Daleville, IN
- Key Advisor to the Store Manager
- Purchasing
- Solve customer complaints and problems
- Responsible for interviewing candidates
Burger King March 1999 - October 2011
General Manager – Pendleton, IN (July 2005)
- Oversee Restaurant Operations
- Managed 10 to 15 Employees
- Payroll
- Purchasing
- Sales Tracking
- Solve customer complaints and problems
1st Assistant Manager – Pendleton, IN (July 2001)
- Key Advisor to the General Manager
- Responsible for Hiring
- Responsible for Termination
- Create Crew Schedules
- Training
Crew Member/ Assistant Manager – Noblesville, IN (Aug 2000)
- Shift Management
- Scheduling and Money Management
Crew Member – Anderson, IN (Mar 1999)
- Food Preparation
- Cashier/ Customer Service
- Volunteer
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Daleville Junior Baseball & Softball Association October 2014 - March 2017
Board Member - Daleville, IN
- Held Vice President, Secretary, and Board Member positions
- Assist President in running the league
- Design and update website
- Create Flyers
- Recruit Sponsors
Printable Resume